1. INTRODUCTION AND PURPOSE
This Clarification Text has been prepared in order to determine the procedures and principles regarding the processing of the personal data of the users who visit the website operated by Ormanlar Hortum ve Bağlantı Elemanları Sanayi Ticaret Anonim Şirketi (“Company”).
The Company attaches maximum importance to the confidentiality, security and protection of the personal data of the users, members and customers who visit the website and fulfills the disclosure obligation arising from Article 10 of the Law on the Protection of Personal Data No. 6698 (“Law”) through this text.
2. PROCESSED PERSONAL DATA CATEGORIES
Depending on the actions you perform during your visit and use of our website, the following data categories are processed:
2.1. Transaction Security Data: When you visit our website, within the scope of the Law No. 5651 on the Regulation of Broadcasts Made on the Internet; Your IP address, access records (site entry and exit times), connection time, browser information, operating system information and information about your internet service provider are automatically processed.
2.2. Identity and Contact Data: If you fill out the Contact Form, Request Form or "Contact Us" section on our website, your name, surname, e-mail address and phone number are processed.
2.3. Customer Transaction Data: If you send any request, complaint or suggestion to our company, the content of your message, the subject of your application and other personal information that you share voluntarily during your communication are processed.
2.4. Marketing and Cookie Data: If you give your explicit consent to the use of cookies on our website, your browsing movements, products you view, interests, location information and usage habits are processed.
3. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data is processed for the following purposes, in accordance with the general principles set forth in Article 4 of the Law and within the framework of the conditions stipulated in Article 5:
3.1. Information Security and Legal Obligations: Ensuring the security of the website, detecting and preventing cyberattacks, and fulfilling the obligations regarding the retention of traffic logs arising from Law No. 5651 on the Regulation of Publications Made on the Internet.
3.2. Communication and Request Management: Responding to questions, requests, and complaints submitted by you; conducting communication activities; and ensuring customer satisfaction.
3.3. Conducting Legal Proceedings: Providing information to authorized individuals, institutions, and organizations, and fulfilling the burden of proof in the event of potential legal disputes.
3.4. Marketing and Analysis: To conduct marketing analyses, generate website usage statistics, improve the user experience, and, with your consent, present you with personalized campaigns or products.
4. METHODS AND LEGAL BASES FOR COLLECTING PERSONAL DATA
Your personal data is collected through partially automated methods—such as log files and cookies generated by our servers when you visit our website—or through the information you provide when filling out contact forms.
The data in question is processed based on the following legal grounds specified in Article 5 of the Law:
4.1. Express Provision in the Law: Compliance with legal obligations regarding the retention of traffic and log records under the provisions of Law No. 5651 and related legislation.
4.2. Legitimate Interest of the Data Controller: Provided that this does not infringe upon the data subject’s fundamental rights and freedoms, the Company has legitimate interests in ensuring the security of its website and managing the Site.
4.3. Formation or Performance of a Contract: Handling requests, complaints, and communication processes.
4.4. Express Consent: Obtaining your explicit consent through the Cookie Management Panel for the use of cookies for marketing, targeting, and profiling purposes.
5. TRANSFER OF PERSONAL DATA
As a general rule, your personal data is not shared with third parties. However, it may be shared with the following individuals, institutions, and organizations, limited to the extent necessary to fulfill our legal obligations and provide our services:
5.1. Legal Obligations: It may be shared with the competent judicial and administrative authorities for the purpose of resolving legal disputes or fulfilling legal claims.
5.2. Service Providers: Data may be shared with contracted technical service providers, hosting companies, and information technology support firms for the purpose of providing website infrastructure, hosting, maintenance, and security services, provided that the necessary technical and administrative security measures are taken and actions are carried out in accordance with confidentiality agreements.
5.3. Data Transfers Abroad in Cases of Technical Necessity: If the servers used on our website, cloud services, or servers belonging to cookie providers are located abroad, the relevant personal data may be shared with service providers abroad within the framework of the safeguards provided for in Article 9 of the Law and in relevant legislation.
6. DATA SECURITY
Our company takes all necessary technical and administrative measures—including Secure Sockets Layer (Secure Sockets Layer – SSL) encryption, firewalls, up-to-date antivirus systems, and authorization matrices to ensure the protection of your personal data.
7. RIGHTS OF DATA SUBJECTS
Data subjects may submit their requests regarding the rights they hold under Article 11 of the Law to our Company by filling out the “Data Controller Request Form”available on our website or through other methods specified in the Communiqué on the Procedures and Principles for Submitting Requests to the Data Controller.
Applications will be processed as soon as possible, depending on the nature of the request, and no later than thirty days.