The Quality Management System adopts a management approach based on the satisfaction of all stakeholders, especially customers.
In this context, ORMANLAR Inc.
Quality Management System
Lifelong learning-oriented approach.
To achieve a superior quality level with low cost by aiming to make service delivery error-free,
To create a timely, fast and effective system by using technological opportunities in corporate communication with Internal / External Customers, Suppliers and all other relevant 3rd party contexts,
To establish, execute and develop the ISO 9001 Quality Management System, to identify necessary improvements by continuously auditing performance criteria and process activities, to ensure the applicability of activities according to legal and standards and to create a sustainable system structure,
To adopt teamwork by encouraging leadership and employee participation in all our processes with a participatory and pluralistic management approach in our organization,
To increase the satisfaction of all our customers, to keep satisfaction at the highest level, to manage customer feedback effectively, to realize timely service with effective use of resources by eliminating transactions that do not create value, and to reduce negative costs in the services we provide with an attitude aiming for excellence,
To develop control processes for the effective, accurate, fast and safe realization of the activities carried out,
Comply with all customer demands and legal obligations,
To determine the information and data security risks of all kinds of information assets belonging to our company, our customers, suppliers and business partners, to systematically address them and to make them into a structure that continuously improves, develops and does not allow new risks to occur,
To identify and manage the risks that may occur within the scope of quality, environment and occupational health in all our processes,
To identify accidents that may occur in our operations and warehouse area within the scope of Environmental and Occupational Health and to take necessary precautions,
Ensure full participation in training activities and create a high level of awareness across all processes in training and counseling,
To provide sustainable services at the level of international standards, to increase our trainings, cultural and social activities for continuous development, to raise awareness in all segments of the society about the benefits provided by these activities, to ensure that they spread to the grassroots, and to ensure the formation of a corporate culture in this way,
To fulfill the national, international and sectoral regulations to which it is a party, legal and relevant legislation requirements, to fulfill the expectations of standards, to meet its obligations arising from agreements, to meet the requirements arising from its corporate responsibilities towards internal and external stakeholders,
Within the scope of the Law No. 6698 on the Protection of Personal Data (K.V.K.K) and other relevant legislation, it accepts to meet all responsibilities for the collection, processing, transfer, protection and safe disposal of personal data / information of employees, customers, visitors, suppliers, business partners and other relevant third parties.
ORMANLAR HOSE AND FITTINGS INDUSTRY INC.
Istanbul Anatolian Side İMES Industrial Site A Block 103 Sk. No:4 34775 Y.Dudullu - Ümraniye / Istanbul
sorman@ormanlar.com.tr
0850 800 1957